Pillar Promises

At Pillar Communities we focus on YOU and the best way to do that is to Listen!

Move-In Promise

The Pillar Move-In Promise!

If you are not completely happy with your new apartment home, you may move without penalty within the first two weeks of your lease.

* ask for details

Service Promise

The Pillar Service Promise!

We promise that a Pillar representative will respond to your service requests within 24-hours. If special parts or outside services are required, we will take care of those arrangements and complete your request as quickly as possible.

Transfer Promise

The Pillar Transfer Promise!

If a job transfer or any other reason causes you to move across town, we'll help you find a Pillar Community that meets your needs. We will transfer your deposit, and assist with the hassles of moving.

Peace of Mind Promise

The Pillar Peace of Mind Promise!

At Pillar Communities we focus on YOU and the best way to do that is to Listen! We want to hear the voices of our customers. In order to continually improve Pillar's service, we must listen to the people who live at our communities. Therefore, we have set up an e-mail address to hear your ideas, comments and suggestions. We look forward to hearing from you!